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Severity: | Object affected: | Object state: | Module/Unit: |
Major | TRX | Disabled | ECxx, ERxA, ESMx, EXxA, EOCA. |
Fault reason: | Instruction: |
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ECxx RTC module cavity is broken. | ECxx RTC module has detected that its cavity stepper motor cannot be moved or its phase detection logic is broken. 1. Issue a TRX lock/unlock to allow RTC module reconfiguration. 2. If alarm reappears, replace ECxx. |
ECxx RTC module has detected VSWR above major limit at antenna. | User definable major alarm threshold for VSWR measurement has been exceeded. The default value is 3.1. 1. Check the condition of the feeder and jumper cable, their connectors, sockets and connector seals starting from BTS end and proceed towards the antenna end. Replace damaged feeder cable. 2. If MHA is used, check that is of correct (sub)band. 3. With external test equipment, measure the Return loss/VSWR of the antenna line. Perform step 1 again, if the measurement result is higher than expected. 4. Revise the VSWR alarm threshold by appending the commissioning. 5. Replace ECxx. |
ECxx RTC module has lost Tx power from all inputs. | No Tx power detected from any of the TRXs connected to ECxx RTC module. Note: This alarm might take up to one hour to appear after RTC module is reset. 1. Issue a sector reset and run a TRX test for each TRX. 2. Check the Tx cabling from all the TRXs and issue a sector reset. Run a TRX test for each TRX. 3. If the alarm persists, replace ECxx. |
ECxx RTC module received insufficient Tx power. | ECxx RTC module detected insufficient power during cavity tuning. RTC is unable to perform cavity tuning. 1. Issue a sector lock/unlock to allow ECxx RTC module reconfiguration. 2. Check that the Tx cabling between EXxx and ECxx is correctly mated. Check also the condition of cables. 3. If all the EXxx connected to the ECxx have raised this alarm, replace ECxx. 4. Replace EXxx. 5. Replace ECxx. |
ERxx DDU module connected to wrong EXxx TRX module. | There is a conflict in the antenna cabling (RF source unit) between the SCF and the actual configuration. 1. Check that the antenna cabling information in the SCF refers to the correct and existing ERxx. |
ERxx DDU module has detected no Tx power at TxA input. | There is no Tx power detected at TxA input of ERxx DDU module. If the alarm is raised on an IDD/DPTRX object serving the BCCH and another IDD/DPTRX object is available in the sector, lock the BCCH TRX object. BSC will reconfigure the BCCH to the working IDD/DPTRX object. Otherwise the IDD/DP enabled sector operates with reduced performance. 1. Check the whole Tx cabling chain between EXxx, EWxx (upon usage) and ERxx that they are correctly mated between the units. 2. Check that the cables are not damaged or bent too sharply. 3. Replace EXxx. 4. Replace ERxx. 5. Replace EWxx. Note that when the IDD TRX is connected to DDU, if any one path is broken, the alarm is 7607; if both paths are broken, the alarm is 7606. |
ERxx DDU module has detected no Tx power at TxB input. | There is no Tx power detected at TxB input of ERxx DDU module.If the alarm is raised on an IDD/DPTRX object serving the BCCH and another IDD/DPTRX object is available in the sector, lock the BCCH TRX object. BSC will reconfigure the BCCH to the working IDD/DPTRX object. Otherwise the IDD/DP enabled sector operates with reduced performance. 1. Check the whole Tx cabling chain between EXxx, EWxx (upon usage) and ERxx that they are correctly mated between the units. 2. Check that the cables are not damaged or bent too sharply. 3. Replace EXxx. 4. Replace ERxx. 5. Replace EWxx. Note that when the IDD TRX is connected to DDU, if any one path is broken, the alarm is 7607; if both paths are broken, the alarm is 7606. |
ERxx DDU module has detected VSWR above major limit at antenna A. | User definable major alarm threshold for VSWR measurement has been exceeded. The default value is 3.1.If the alarm is raised on an IDD/DPTRX object serving the BCCH and another IDD/DPTRX object is available in the sector, lock the BCCH TRX object. BSC will reconfigure the BCCH to the working IDD/DPTRX object. Otherwise the IDD/DP enabled sector operates with reduced performance. 1. Check the condition of the feeder and jumper cable, their connectors, sockets and connector seals starting from BTS end and proceed towards the antenna end. Replace damaged feeder cable. 2. If MHA is used, check that it is of correct (sub) band. 3. With external test equipment, measure the Return loss/VSWR of the antenna line. Perform step 1 again, if the measurement result is higher than expected. 4. Revise the VSWR alarm threshold by appending the commissioning. 5. Replace ERxx. Note that when the IDD TRX is connected to DDU, if any one path exceeds the VSWR major limit, the alarm is 7607; if both paths exceed the limit, the alarm is 7606. Note that the Dual Duplexer module is able to report Return Loss reliably if the TX (BCCH) power in its TxA or TxB input exceeds ca. +32 dBm. |
ERxx DDU module has detected VSWR above major limit at antenna B. | User definable major alarm threshold for VSWR measurement has been exceeded. The default value is 3.1.If the alarm is raised on an IDD/DPTRX object serving the BCCH and another IDD/DPTRX object is available in the sector, lock the BCCH TRX object. BSC will reconfigure the BCCH to the working IDD/DPTRX object. Otherwise the IDD/DP enabled sector operates with reduced performance. 1. Check the condition of the feeder and jumper cable, their connectors, sockets and connector seals starting from BTS end and proceed towards the antenna end. Replace damaged feeder cable. 2. If MHA is used, check that it is of correct (sub) band. 3. With external test equipment, measure the Return loss/VSWR of the antenna line. Perform step 1 again, if the measurement result is higher than expected. 4. Revise the VSWR alarm threshold by appending the commissioning. 5. Replace ERxx. Note that when the IDD TRX is connected to DDU, if any one path exceeds the VSWR major limit, the alarm is 7607; if both paths exceed the limit, the alarm is 7606. Note that the Dual Duplexer module is able to report Return Loss reliably if the TX (BCCH) power in its TxA or TxB input exceeds ca. +32 dBm. |
ESMA System module has lost connection to EXxx TRX module. | EXxx TRX module does not respond to polling command from ESMA System module. EXxx TRX module can be connected to ESMA either directly or via ESEA System Extension module. 1. Check the bus cable chain from ESMA to EXxx. 2. If the EXxx LED is off, replace the power cable. 3. Replace EXxx. 4. Replace ESEA if alarming TRX is connected to it. 5. Replace ESMA. Note: If this alarm is starting and cancelling repeatedly and EXxx TRX module is connected with EOCA then check input voltage supplied to EOCA. Ensure that power supply provides voltage within 42V - 57.0V DC range. |
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EXxx TRX detected no connection to ERxx DDU/ECxx RTC via RF cable autodetection | RF cable autodetection failed due to no Tx or Rx connectivity from EXxx TRX module to ERxx DDU/ECxx RTC module. All Rx measurement report values for a TRX object were below connectivity threshold. 1. Check that the Tx and Rx cables between EXxx, EWxx, and ERxx or ECxx are correctly mated and the connectors and cables are not damaged. Issue a sector reset to restart RF cable autodetection. 2. Check that ECxx/ERxx and EXxx are of same frequency band. 3. Wait for DDU to come in supervisory (Fixed green LED on DDU). Issue a sector reset to restart RF cable autodetection. 4. Replace EXxx. Note that if the DDU is shared across two sectors, a BCF reset is needed. |
EXxx TRX module detected no Rx signal during RF cable autodetection | RF cable autodetection failed due to no Rx connectivity from EXxx TRX module to ECxx RTC module. All Rx measurement report values for a TRX object were below connectivity threshold. 1. Check that the Rx cables between EXxx and ECxx are correctly mated and the connectors are not damaged. Issue a sector reset to restart RF cable autodetection. 2. Check that ECxx and EXxx are of same frequency band. 3. If all the EXxx connected to the ECxx have raised this alarm, replace ECxx. 4. Replace EXxx. |
EXxx TRX module failed to synchronize to incoming frame clock FCLK. | EXxx TRX module has detected that it cannot synchronise to the Frame Clock. FCLK is generated by ESMA System Module which is distributed to EXxx TRX modules either directly or via ESEA. 1. Check the bus cable chain from ESMA to EXxx. Issue a HW Reset to EXxx. 2. Replace EXxx. 3. Replace ESMA. 4. Replace ESEA. Caution: If bus cables are looped back to the same module, ongoing calls may be dropped or a module may freeze until the loop is removed. Do not loop bus cables back to the same module. |
EXxx TRX module has no combiner ERxx DDU or ECxx RTC module present. | There is no ERxx DDU module or ECxx RTC module detected for the sector at start up. 1. Depending on the desired configuration: 1.1 Connect/check ER_A cable between ERxx and EXxx for the associated sector and issue a sector reset. OR 1.2 Connect/check bus cable between ECxx and ESMA and issue a sector reset. 2. Replace ERxx/ECxx. 3. Replace EXxx. Note that if the DDU is shared across two sectors, a BCF reset is needed. Note: If the configuration is 1+X containing only one ERxx DDU module, it has to be connected to the split EXxx TRX module shared between the two sectors. |
EXxx TRX module has lost connection to ESMA System module | Ethernet link to system box broken. This alarm is not visible to customer. |
EXxx TRX module incoming 6.5 MHz reference clock missing. | EXxx TRX module has detected that the 6.5 MHz reference clock coming from the ESMA System Module is missing. The 6.5 MHz reference is generated by ESMA System Module which is distributed to EXxx TRX modules either directly or via ESEA. 1. Check the bus cable chain from ESMA to EXxx. 2. Replace EXxx. 3. Replace ESEA if alarming TRX is connected to it. 4. Replace ESMA. Caution: If bus cables are looped back to the same module, ongoing calls may be dropped or a module may freeze until the loop is removed. Do not loop bus cables back to the same module. |
EXxx TRX module incoming frame clock FCLK missing. | EXxx TRX module has detected that the Frame Clock coming from the ESMA System Module is missing. FCLK is generated by ESMA System Module which is distributed to EXxx TRX modules either directly or via ESEA. 1. Check the bus cable chain from ESMA to EXxx. 2. Replace EXxx. 3. Replace ESEA if alarming TRX is connected to it. 4. Replace ESMA. Caution: If bus cables are looped back to the same module, ongoing calls may be dropped or a module may freeze until the loop is removed. Do not loop bus cables back to the same module. |
EXxx TRX module Rx fixed frequency synthesizer fails to lock. | Rx fixed frequency synthesizer in EXxx TRX module was unable to (maintain) lock to the given channel. 1. Reset TRX/Sector. 2. Replace EXxx. |
EXxx TRX module Rx hopping synthesizer 1 fails to lock. | Rx hopping synthesizer 1 in EXxx TRX module was unable to (maintain) lock to the given channel. 1. Reset TRX/Sector. 2. Replace EXxx. |
EXxx TRX module Rx hopping synthesizer 2 fails to lock. | Rx hopping synthesizer 2 in EXxx TRX module was unable to (maintain) lock to the given channel. 1. Reset TRX/Sector. 2. Replace EXxx. |
EXxx TRX module Tx power is less than minimum at DPC. | Tx output power is less than +14.5dBm at Digital Power Control circuit block in EXxx TRX module. 1. Replace EXxx. |
EXxx TRX module Tx power overdriven at DPC. | Tx output power is over 2 dB higher than expected at Digital Power Control circuit block in EXxx TRX module. 1. Replace EXxx. |
EXxx TRX module SW download from ESMA System Module failed. | ESMx System Module detected that SW download to EXxx TRX module has failed repeatedly at TRX startup. EXxx TRX module can be connected to ESMA either directly or via ESEA System Extension module. 1. Check the bus cable chain from ESMA to EXxx. 2. Replace EXxx. Caution: If bus cables are looped back to the same module, ongoing calls may be dropped or a module may freeze until the loop is removed. Do not loop bus cables back to the same module. |
EXxx TRX module temperature dangerously high. | EXxx TRX module has detected that its internal temperature has exceeded +95C/+203F. 1. Ensure that the ambient temperature of the base station is below +50C/+122F. 2. Check if any fan alarms are also active. If active, refer to fan alarm instructions to resolve. 3. Replace the EXxx. |
EXxx TRX module Tx hopping synthesizer 1 fails to lock. | Tx hopping synthesizer 1 in EXxx TRX module was unable to (maintain) lock to the given channel. 1. Reset TRX/Sector. 2. Replace EXxx. |
EXxx TRX module Tx hopping synthesizer 2 fails to lock. | Tx hopping synthesizer 2 in EXxx TRX module was unable to (maintain) lock to the given channel. 1. Reset TRX/Sector. 2. Replace EXxx. |
EXxx TRX module Tx power overdriven at DPC. | Tx output power is over 2 dB higher than expected at Digital Power Control circuit block in EXxx TRX module. If alarm is raised on IDD/DPTRX object serving the BCCH AND another IDD/DPTRX object is available in the sector, then lock the BCCH TRX object. BSC will reconfigure BCCH to the working IDD/DPTRX object. Otherwise IDD/DP enabled sector operates with reduced performance. Remote: 1. Reset TRX/Sector. Local: 2. Issue DTRX HW reset via BTS Manager. 3. Replace EXxx. |
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Internal failure occurred during EXxx TRX module configuring. | There was no internal response or timeout occurred during EXxx TRX module configuration. 1. Reset the EXxx to allow unit reconfiguration. 2. If alarm persists, replace EXxx. |
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Irrecoverable Loss of BSS Synch | The received FCLK has slipped more than 40μs away from the LMU FCLK while using the Abis clock as a secondary master-clock. This timing error is too high to be recovered reliably. 1. Site reset is required. Note that the alarm start is based on the following: 1.Large alignment problems between Abis clock and external clock reference, after external clock reference has recovered from fault condition. 2. Fluctuation in the DAC word. Alarm start will equate to significant degradation in DFCA performance. |
Logical TRX object has missing transmission time slot allocation. | TRXsig and/or TCH allocation for Logical TRX object is missing from the Abis allocation. 1. Check that BTS configuration and Abis time slot allocation matches between the SCF, installed units, and the BSC. 2. Add missing time slot allocation to the SCF/BTS by appending the commissioning file. |
Mismatch between SCF and actual ECxx RTC module position. | There is a conflict in the antenna cabling (RF source unit) between the SCF and the actual configuration. 1. Check that the antenna cabling information in the SCF refers to the correct and existing ECxx. |
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Phase difference between Tx signals is too high with DPTRX | Phase difference between the combined Tx signals is too high resulting in reduced Tx output power. If the alarm is raised on an IDD/DPTRX object serving the BCCH and another IDD/DPTRX object is available in the sector, lock the BCCH TRX object. BSC will reconfigure the BCCH to the working IDD/DPTRX object. Otherwise the IDD/DP enabled sector operates with reduced performance. 1. Check that the Phase Detector cable is correctly mated between EWxA and EXxx. 2. Replace the Phase Detector cable. 3. Replace EWxA. 4. Replace EXxx. |
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PDU control has switched off ECxx RTC Module | Either System module has switched OFF power to ECxx RTC module due to low/high voltage or power is toggled OFF by user from BTS Manager power control menu. 1. Check the ESMA input voltage is between 39 - 58VDC. 2. Power ON the PDU from BTS Manager (BTS Control | Power Control). 3. Replace ESMA. |
PDU control has switched off EXxx TRX Module | Either System (extension) module has switched OFF power to EXxx TRX module due to low/high voltage or power is toggled OFF by user from BTS Manager power control menu. 1. Check the ESMA/ESEA input voltage is between 39 - 58VDC. 2. Power ON the PDU from BTS Manager (BTS Control | Power Control). 3. Replace ESMA/ESEA. |
RF cable autodetection failed. | RF cable autodetection fails due to inconclusive Rx levels received. Therefore, BTS cannot determine RF cabling. 1. Run RFCAD to the failing sector(s) by performing a sector lock/unlock or a sector reset from the BTS Manager. 2. Define the RF cabling manually through recommissioning. 3. Replace EWxx. 4. Replace Erxx/ECxx. 5. Replace EXxx. 6. Replace ESxx. Note that if the DDU is shared across two sectors, a BCF reset is needed. |
RF cabling missing for DPTRX. | RF cabling is detected to be missing from DPTRX object. 1. Check that all Tx and Rx cables are fully mated between the EXxx, EWxA and ERxx. 2. Replace EWxA. 3. Replace EXxx. 4. Replace ERxx. |
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Two or more ERxx DDU modules detected in 2- or 4-way combined sector | In this configuration, RF cable autodetection does not support more than one ERxx DDU module in a sector. 1. Check that the Tx cabling from EXxx and EWxx modules in one sector are connected to the same ERxx module. 2. Depending on the desired configuration: 2.1. If more than one ERxx is needed in a sector, change commissioning settings so that RF cables are defined manually. OR 2.2. Remove extra ERxx from the sector. |
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XEOCA optical module detected extreme temperature. | EOCA Optical module has detected that its internal temperature has exceeded +90C/+194F. 1. Ensure that the ambient temperature of the base station is below +50C/+122F. 2. Check if any fan alarm is also active. If active, refer to fan alarm instructions to resolve. 3. Replace the alarming EOCA. |
XEOCA optical module reported HW failure | ESMA System module detected that hardware failure has occurred in EOCA Optical module at startup. 1. If on Local EOCA, replace Local EOCA. 2. If on Remote EOCA, replace Remote EOCA. |
XEOCA optical module reported incoming clock failure | Incoming clock errors or optical link failures either in Local or Remote EOCA Optical module. 1. If on Local EOCA: 1.1 Check the bus cable, the connectors or replace the cable between ESxx and Local EOCA. 1.2 Check optical transceiver plug-in unit of Local EOCA. 1.3 Replace Local EOCA. 1.4 Check optical transceiver plug-in unit of Remote EOCA. 1.5 Replace Remote EOCA. 1.6 Check the optical cable and its connector(s) and replace cable in case faulty. 2. If on Remote EOCA: 2.1 Check optical transceiver plug-in unit of Local EOCA. 2.2 Replace Local EOCA. 2.3 Check optical transceiver plug-in unit of Remote EOCA. 2.4 Replace Remote EOCA. 2.5 Check the optical cable and its connector(s) and replace cable incase faulty. |